You will receive an email confirmation stating that we received your reservation form or quote nquiry. And, we will respond to you within 72 hours, please check your junk mailbox to see if our confirmation went there in error. If your reservation form was submitted on the weekend, any time from Friday through Monday, we will get back to you on Tuesday.
No, we ask that you pay a 20% to 50% deposit (this will be determined by the owner due to the size of your party or due to the lack of advance noticed given). Once we receive the deposit this will be nonrefundable. The remaining balance we ask that you pay your driver for the fare at the end of the first transfer. If you were happy with the driver’s service, gratuities are always appreciated. It is customary in the transportation industry to tip your driver 20% of the fare price if you are happy with the service.
No. Our passengers safety is very important to us. Eating, drinking and smoking is strictly prohibited in our vans, so we ask that you refrain from doing so. You will not be our only passengers today. Management reserves the right to refuse service or to return passengers to the origination point for failing to abide by our rules and regulations. No refunds will be provided to such passengers.
Yes. We accept Visa and Master Card.only, an additional 5% processing fee is added to your deposit amount or remaining balance that the credit card company charges us.
Your confirmation email will provide instructions on how to find us at the airport. We ask that when you land, you call us to confirm your arrival. Be sure you turn on your cell phone and take it off of airplane mode. Once you receive your luggage, we ask that you call us again for specific instructions on where to meet up with our driver at the assigned pickup area outside the terminal.
When your ship docks at the Port, we ask that you immediately turn on your cell phone and take it off airplane mode so you can receive calls and data. We will call you to confirm your arrival and provide you instructions throughout the disembarkation process.
Yes – we pick up at any hotel in Miami, Fort Lauderdale, Palm Beach or surrounding areas. Pick up times for hotels heading south to the port typically begin at approximately 10 am. If your hotel is north of FLL airport we begin pick-ups around 11-12 pm.
Yes – we pick up at any private residence or Airbnb in Miami, Fort Lauderdale, Palm Beach or surrounding areas. Pick up times for hotels heading south to the port typically begin at approximately 10 am. If your hotel is north of FLL airport we begin pick-ups around 11-12 pm.
We encourage people to take earlier flights when arriving in South Florida, however since the cruise ships typically accept passengers until 3:30-4:00 p.m. It typically takes 30-45 minutes to make it from the airport to the port depending on traffic and weather. Unfortunately we cannot control either and guarantee that you will get there in time.
Absolutely, we are a full service transportation company and cater to private events as well. We can handle transportation services for weddings, private parties, corporate events and more. We can also assist with transfers throughout the state of Florida. Please send us an email to inquire about these services and our hourly rates and availability.
No, we are happy to accommodate all size parties big and small.
Yes. All passengers pay the same fare since they take up a seat in the shuttle. We provide 1 child seat with back support and 1 booster seat available upon request with an advance booking only.
Yes, we ask that if specify how many large and small bags that you will be bringing with you during your reservation. Although all our vans have ample storage space to accommodate a lot of luggage. And, our drivers are trained to stack luggage efficiently to maximize space. If you have excessive luggage you may need a bigger van, so it is important to let us know ahead of time what are your luggage needs.
We at Jiffy Jeff Transportation™ pride ourselves on being efficient, timely and safe when transporting our passengers. We make every effort to pick up our passengers timely and drop them off at their destination when promised. Unfortunately, we live in a congested area and cannot control traffic flow and accidents on the highways. We use the latest navigation technology to find the most efficient stress free way to bring you to your destination.
No. All fare prices quoted include all toll charges and transfer fees in the Miami, Fort Lauderdale and Palm Beach areas.
However, if we are taking you on a long distance trip / travel all additional charges and transfer fees are not included.
Please note that Gratuity for your driver is not included.
Yes. We will accommodate late night and early morning transfer requests. Please inquire about rates and availability via email.
No, our luxury vehicles are not wheelchair or handicap accessible. However, if you have a small wheelchair or scooter that folds and comes apart then yes we are happy to assist you. We will have to ask that the passenger fold and take the wheelchair or scooter apart. Our drivers will be able to place them in the cargo area of our vans; however, we are not responsible for any damage that is done to the wheelchair or scooter during transport.
Yes, you will be notified of these charges at the time of booking provided you inform us of the amount of luggage and. /or large sized items you will be traveling with. Excessive baggage is typically more than 2-3 bags per person. The amount of extra charges will vary. Please inquire about the charges if you travel with such items. While we use extra care when loading such items in our vans for transport, we are not responsible for any damages that may be incurred.
No, we require a deposit to secure the transfer(s) and schedule the driver/van for your scheduled pickup. Your deposit amount is typically 20% to 50% (this will be determined by the owner due to the size of your party or due to the lack of advance noticed given). Therefore, we cannot refund deposits. In the event of extreme situations such as the recent national pandemic, Management reserves the right to modify this policy on a case by case basis.
Many customers prefer to pay-in-full ahead of time: however, we ask that if you want to pay-in-full that you do so the week of your travel. Refunds are determined on a case by case basis.
Absolutely, we are happy. to accommodate large and small groups looking for round trip accommodations to the Florida Keys, Naples, Port Saint Lucie, Orlando, etc. when they begin in South Florida.